Why your intake process is costing you clients you don't know you're losing
When a prospect decides they need an estate plan, the window of motivated action is narrow — typically 24 to 72 hours after the trigger event.
Where prospects drop off
If your process requires a phone call during business hours, a callback, a scheduled consult, and then a PDF form, most of that motivated window is gone before the first step is complete.
Fixing the funnel
- Measure where prospects abandon intake
- Remove steps that happen before value is clear
- Let clients start immediately, online
Estate planning insights and growth strategies for attorneys, published by the LegalGEN team.